FAQ

How does it work?

Upload a favourite photo, choose an art style, and add their name or a short message. You'll see your finished portrait on screen instantly — buy only if you love it. Your digital copy is emailed within minutes, and any prints ship worldwide.

What if I don't like it?

You approve your exact portrait before you pay, so there are no surprises. Every order is also backed by our money-back guarantee — if you're ever not happy, we'll fix it or refund you. See our Refund Policy.

How long does it take?

Your digital portrait is emailed within minutes of your order. Prints, framed art, acrylics and mugs are made to order and typically arrive in about 5–10 days.

What photo should I use?

A clear, well-lit photo where you can see their face works best. Our painted styles are forgiving — and you'll see the exact result on screen before you buy.

Is my final portrait watermarked?

No — the “Good Boy Renders” mark is only on the on-screen preview. Your download and prints arrive completely clean.

What can I order?

A digital portrait (from $4.99), fine-art prints, framed prints (choose your frame colour), acrylic prints, keepsake mugs, and Wi-Fi digital photo frames. A free digital copy is included with every print order.

Can I send it as a gift?

Yes — turn on Gift Mode at checkout and we'll email the digital portrait straight to them with your message. Any print ships to the address you choose.

Do you ship worldwide?

Yes. Digital portraits are emailed instantly, anywhere. Prints and physical keepsakes ship internationally — see our Shipping Policy.

Still have a question?

Email us at support@goodboyrenders.com — we're happy to help.